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Patient & Provider Guides and Resources

All Patient and Provider Guides are available for you to download and distribute as needed.
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Provider

Emergency Preparedness Resource Guide

The Maryland-National Capital Homecare Association (MNCHA), with support from the Maryland Department of Health (MDH) Office of Preparedness and Response, has designed this handbook so that home care providers can educate and prepare themselves, their patients, and their agencies for a wide-range of disaster situations. It is the hope of MNCHA that home care providers will use this resource as a starting point for developing a specific disaster preparedness plan.
This manual is divided into five main parts:

  1. Assessments
  2. Incident Command System
  3. Business Continuity Planning
  4. Emergency Plan by Event
  5. Resource Contact Information

Download HERE.

A Guide for Homecare Workers During the Pandemic

Homecare workers are a critical resource to their patients and their families during a crisis or pandemic. They need to be sure to care for their own families and themselves first, so they can comfortably care for their patients in the home care setting. Reviewing personal Emergency Plans with family, ensuring personal contact lists are updated, and ensuring their families know who to contact when they are at work are important planning steps to take. This flyer is focused on what homecare workers can do to prepare themselves, their families, and their patients during the COVID-19 pandemic.

Download HERE.

Patient

How to Identify an Isolated Individual in the Home and How/Where to Report

The work of the home care or direct care provider requires an attentive awareness of a patient’s condition and situation. The direct care provider plays a vital part in the development of a care plan. The care plan is key to determining that patients get the appropriate level of care.

Download HERE..

Other languages available:
Chinese | French | Russian | Spanish | Vietnamese

A Guide for COVID-19 Testing During the Pandemic

There are COVID-19 tests available for current infections and testing to determine possible past infection with the disease. A viral test can tell if the person has a current infection. There are two types of viral tests: antigen testing and nucleic acid amplification tests (NAATs). An antibody test may be able to determine if an individual has a current infection.

Download HERE.

A Guide for Individuals and Families Who Depend on Service Animals

Refer to this flyer to work with individuals and their families who have service animals to prepare a disaster plan that includes what to do for the service animal. If in the event of a catastrophe or natural disaster, individuals who are blind or otherwise disabled depend on their service animals even more than they do day-to-day.

Download HERE.

Other languages available:
Chinese | French | Russian | Spanish | Vietnamese

My Health Record

Keep this record updated any time your doctor’s information or your prescribed medication, dosage, or frequency changes. Keep a copy in your emergency kit. Always take your medication list to doctor’s visits and to the hospital.

Download HERE.

Other languages available:

Chinese | FrenchRussian | Spanish | Vietnamese

A Guide for Individuals With Behavioral Health Disorders & Their Families & Caregivers

Although anyone confronted with a natural or human-made disaster will find him- or herself stressed and panicked, for the 5.7 million Marylanders with mental health issues (according to Mental Health America) such an event can lead to a serious emotional breakdown that can leave them vulnerable in an emergency.

Download HERE.

Other languages available:
Chinese | French | Russian | Spanish | Vietnamese

Homecare Patients Using Power-Dependent Equipment

As a home care patient on power-dependent equipment – or a family member providing care – planning is critically important because during a power outage you won’t have access to everyday resources.

Download HERE.

Other languages available:
Chinese | French | Haitian Creole | Korean | Russian | Spanish | Tagalog | Vietnamese

A Caregiver's Guide for Individuals with Dementia

As someone who cares for a loved one with Alzheimer’s or other dementia, staying healthy and safe in times of emergency is essential. Emergency planning is important because disasters can be especially upsetting and confusing for individuals with dementia.

Download HERE.

Other languages available:
Chinese | French | Haitian Creole | Korean | Russian | Spanish | Tagalog | Vietnamese

Maintenance Prescriptions

If you have a daily prescription, it’s important to plan ahead. In an emergency, lost or damaged medication can be life-threatening. Talk to your health care provider about which medical supplies you need to have when disaster strikes.

Download HERE.

Other languages available:
Chinese | French | Haitian Creole | Korean | Russian | Spanish | Tagalog | Vietnamese

COVID-19 Vaccines and Vaccination

All current COVID-19 vaccines are approved under Emergency Authorization Use (EAU) from the U.S. Food and Drug Administration (FDA). These vaccines are considered safe and effective at preventing people from getting COVID-19. Currently, there are three authorized and recommended vaccines, with more being studied and expected to obtain approval.

Download HERE.

A Guide for Families with a Disabled Child

One of the primary concerns of parents with disabled children is what to do when an emergency arises and you and your family, including your disabled child, must evacuate. Preparation is key, no matter what your child’s disability may be.

Download HERE.

Other languages available:
Chinese | French | Russian | Spanish | Vietnamese

A Guide for Individuals During the Pandemic

If you have a routine or daily prescription, it is important to plan ahead. During a pandemic, medications and supplies may be delayed; this can be life-threatening. Talk to your health care provider about which medical supplies you should have on hand during the pandemic.

Download HERE.

My Medication List

Keep a copy of this list in your emergency kit and update it any time your prescribed medication, dosage, or frequency changes. Remember to take your medication list to doctor’s visits and the hospital. Complete a second page if you take more than seven medications.

Download HERE.

Other languages available:
Chinese | French | Haitian Creole | Korean | Russian | Spanish | Tagalog | Vietnamese

Homecare Patients and Their Families

As a home care patient – or a family member caring for a loved one at home – planning is important because you have to make sure you and your family members have the supplies you need to stay healthy and safe in times of emergency. You must have the supplies, tools and plans in place to make it on your own,
at least for a period of time, no matter where you are when disaster strikes.

Download HERE.

Other languages available:
Chinese | French | Haitian Creole | Korean | Russian | Spanish | Tagalog | Vietnamese

Homecare Patients with Diabetes

As an individual with diabetes, emergency planning is important because you have to make sure you have the medical supplies you may need to stay healthy and safe in times of emergency.

Download HERE.

Other languages available:
Chinese | French | Haitian Creole | Korean | Russian | Spanish | Tagalog | Vietnamese

Homecare Patients with Disabilities

As a person with a disability, planning is critically important because during an emergency you may not have access to the supplies and resources you need to stay healthy, safe, and independent. Emergency planning includes having the food, medicine, and medical supplies in place to make it on your own when disaster
strikes. Talk to your health care provider about the specific supplies you will need to have on hand that will last for two weeks.

Download HERE.

Other languages available:
Chinese | French | Haitian Creole | Korean | Russian | Spanish | Tagalog | Vietnamese

Dialysis

As a person with kidney failure, or end stage renal disease (ESRD), planning ahead is critically important. During an emergency, being unable to receive dialysis treatment can be a life-threatening situation.

Download HERE.

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